SEPTEMBER LOCATION: IN-PERSON
300 W. Davis Street, Conroe, Texas - Council Chambers, 1st Floor
Program 1: MC-SHRM MOST Meeting (Members Only Special Topic)
"Simplify Benefits Administration:
Strategies to Save Time, Reduce Errors,
and Enhance Employee Experience"
Presented by: Shaina Miller, Managing Director of Employee Benefits - Higginbotham
Managing employee benefits can be complex, time-consuming, and prone to errors - leading to frustrated HR teams and disengaged employees.
This session will explore practical strategies and technology-driven solutions to simplify benefits administration, reduce compliance risks, and improve the overall employee experience. Whether you're a seasoned HR professional or new to benefits management, you'll walk away with actionable insights to streamline your processes and free up valuable time for strategic initiatives.
Participant Learning Objectives:
● Discuss common inefficiencies in benefits administration and how to address them
● Review best practices to leverage technology to automate enrollment, compliance & reporting
● Discover ways to enhance employee communication & engagement with benefits programs
● Acquire insights into regulatory considerations to ensure a smooth & compliant benefits process
● View real-world case studies-companies who have successfully optimized benefits administration
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Shaina Miller, Managing Director of Employee Benefits
Shaina’s journey from a temporary employee at 18 to becoming Higginbotham’s youngest Managing Director reflects her resilience, expertise, and dedication. Having worked in every role within Higginbotham’s employee benefits sector, she brings a unique ability to ask the right questions, identify strategic solutions, and deliver results.
As the leader of Higginbotham’s Houston-South Employee Benefits Division, Shaina oversees a diverse portfolio of national and international employers, helping organizations navigate the complexities of benefits with customized strategies that enhance employee satisfaction and drive business success. She also serves as President of the Texas Bay Area SHRM, advocating for HR excellence through professional development, networking, and education.
Resilience has shaped both her career and personal life. Growing up with a deployed military father and overcoming personal loss instilled in her a deep understanding of adaptability and perseverance—qualities that fuel her passion for creating meaningful benefits solutions. Becoming a mother in 2022 further strengthened her commitment to supporting working professionals in balancing career and family.
Shaina’s career is a testament to hard work, innovation, and leadership. Whether solving complex benefits challenges or fostering meaningful connections, she is dedicated to providing strategic guidance, building trust, and helping others thrive.
To Learn more about Shaina Miller visit:
https://www.linkedin.com/in/shaina-miller-036440110/
Program 1: MC-SHRM MOST Meeting Agenda (Members Only Special Topic)
2:15pm - 2:25pm Registration & Networking
2:25pm - 2:30pm Announcements & Chapter Business
2:30pm - 3:30pm Speaker Presentation and Q&A
3:30pm - 3:35pm Wrap Up
