SEPTEMBER LOCATION: IN-PERSON
300 W. Davis Street, Conroe, Texas - Council Chambers, 1st Floor
Program 2: MC-SHRM GENERAL Meeting (Members & Guests)
"Maximize Employee Benefits ROI: How to Get the Most Out of Benefits Programs"
Presented by: Shaina Miller, Managing Director of Employee Benefits - Higginbotham
Employee benefits are one of the largest expenses for organizations, yet many HR professionals struggle to measure their true impact. Are your benefits effectively attracting and retaining top talent? Are employees fully utilizing the offerings available to them?
This session will explore strategies to maximize the return on investment (ROI) of your benefits program - ensuring that every dollar spent contributes to employee satisfaction, engagement, and business success. Learn how to analyze benefits utilization, optimize plan design, and communicate offerings more effectively to enhance both workforce well-being and your organization's bottom line.
Participant Learning Objectives:
● Identify key metrics for measuring the ROI of employee benefits programs
● Explore strategies to improve benefits utilization and employee engagement
● Assess cost-effective plan design options that provide maximum value to employees
● Recognize how to effectively communicate benefits to drive awareness and appreciation
● Gain insights into aligning benefits strategy with overall business goals for long-term success

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Shaina Miller, Managing Director of Employee Benefits
Shaina’s journey from a temporary employee at 18 to becoming Higginbotham’s youngest Managing Director reflects her resilience, expertise, and dedication. Having worked in every role within Higginbotham’s employee benefits sector, she brings a unique ability to ask the right questions, identify strategic solutions, and deliver results.
As the leader of Higginbotham’s Houston-South Employee Benefits Division, Shaina oversees a diverse portfolio of national and international employers, helping organizations navigate the complexities of benefits with customized strategies that enhance employee satisfaction and drive business success. She also serves as President of the Texas Bay Area SHRM, advocating for HR excellence through professional development, networking, and education.
Resilience has shaped both her career and personal life. Growing up with a deployed military father and overcoming personal loss instilled in her a deep understanding of adaptability and perseverance—qualities that fuel her passion for creating meaningful benefits solutions. Becoming a mother in 2022 further strengthened her commitment to supporting working professionals in balancing career and family.
Shaina’s career is a testament to hard work, innovation, and leadership. Whether solving complex benefits challenges or fostering meaningful connections, she is dedicated to providing strategic guidance, building trust, and helping others thrive.
To Learn more about Shaina Miller visit:
https://www.linkedin.com/in/shaina-miller-036440110/
Program 2: MC-SHRM GENERAL Meeting Agenda (Members & Guests)
3:35pm - 3:45pm Registration & Networking
3:45pm - 3:55pm Announcements & Chapter Business
3:55pm - 4:55pm Speaker Presentation and Q&A
4:55pm - 5:00pm Wrap Up